Privacy Policy

Who we are

Our website address is: https://avenuerealestate.in.

Last Updated: October 2026

At Avenue Consultancy Services, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, visit our office, or utilize our real estate advisory services. This notice is designed to comply with the provisions of the Digital Personal Data Protection (DPDP) Act, 2023.

1. Identify the Data Fiduciary

Avenue Consultancy Services acts as the Data Fiduciary for all personal data collected through our platforms and operations.

• Business Entity: Avenue Consultancy Services
• Registered Office: FF-11, Assotech HI-Street, Crossings Republik Rd, near Bharat Petrol Pump, Crossings Republik, Ghaziabad, Uttar Pradesh 201016
• Contact Number: +91 92114 12608

2. Information We Collect

To provide personalized property matching and advisory services, we collect specific personal data, which may include:

• Identity & Contact Data: Your full name, phone number, and email address collected via our website contact forms or WhatsApp integration.
• Requirement Data: Information regarding your property preferences, budget, preferred locations (e.g., Crossings Republik, Ghaziabad), and intent (buy, sell, rent, commercial).
• Transaction & Documentation Data: If you proceed with a property transaction, we may collect necessary identification documents (e.g., PAN, Aadhar) strictly to facilitate legal agreements, lease drafting, and property registration.

3. Purpose of Data Collection

We process your personal data strictly for the following purposes:

• To understand your real estate requirements and curate relevant residential or commercial property matches.
• To communicate with you regarding site visits, property updates, and market insights.
• To facilitate the negotiation, documentation, and legal handover of properties.
• To respond to your direct inquiries and provide ongoing advisory support. We do not use your data for unrelated third-party marketing, nor do we sell your information to external listing portals.

4. Consent and Withdrawal

By submitting your details through our website forms or contacting us via phone/WhatsApp, you provide free, specific, and informed consent for us to process your data for the purposes stated above.

You maintain the right to withdraw your consent at any time. If you wish to stop receiving communications or have your requirement profile removed from our active database, you can withdraw consent by contacting our Grievance Officer via the phone number or office address provided below.

5. Data Sharing and Third Parties

Your data is kept strictly confidential within Avenue Consultancy Services. We only share your personal data with third parties when it is strictly necessary to complete a transaction you have authorized. This includes sharing details with property owners/builders for site visits, or with legal and registry authorities to finalize lease agreements and sale deeds.

6. Data Security and Retention

We implement standard administrative and physical security measures to protect your personal data against unauthorized access, loss, or misuse. We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected (e.g., the duration of your property search or lease term), or as required to comply with local legal and accounting obligations.

7. Your Rights as a Data Principal

Under the DPDP Act, 2023, you hold the following rights regarding your personal data:

• Right to Access: You can request confirmation of what personal data we hold about you and how it is being processed.
• Right to Correction and Erasure: You can request that we update inaccurate information or delete your personal data when it is no longer required for its original purpose.
• Right to Grievance Redressal: You have the right to raise any concerns regarding how your data is handled.
• Right to Nominate: You may nominate another individual to exercise your rights in the event of death or incapacity.

8. Contact Us & Grievance Officer

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to register a grievance, please contact us directly:

• Office Address: Avenue Consultancy Services, FF-11, Assotech HI-Street, Crossings Republik Rd, near Bharat Petrol Pump, Crossings Republik, Ghaziabad, UP 201016
• Phone: +91 92114 12608
• Operating Hours: Monday to Saturday, open until 8:00 PM